Terms & Conditions

Boom Boy Supplements is 100% Kiwi Owned & Operated

At Boom Boy Supplements not only are we incredibly price competitive, we take health and safety extremely seriously.

Product Source

Our products are either purchased directly from NZ wholesalers or parallel imported. Our overseas suppliers are well known trustworthy wholesalers that supply supplements on an International scale and only provide genuine products fit for consumption.

R18

Due to the high stimulant base of some of the supplements we sell, we emphasize that you must be 18 years or over to purchase any items from this site

Note: Boom Boy Supplements will only deliver within New Zealand.

 

Payment and Price

All prices on our site are in New Zealand dollars and inclusive of GST

Payments for goods on this website can be made by MasterCard, Visa, Direct Credit, Via PayPal and Bank Transfer. Orders are not accepted until full payment is received/approved.

 

No Credit Card?

Then you can pay by internet banking or bank deposit.

Yes that’s right, when placing your order, click the Bank Transfer option. Select this option and continue to place your order as normal and you will be taken through to a page where it will give you all our bank account details as well as an order number for you to use as a reference when paying for your order in person at the bank or by using internet banking. Many people do not have a credit card and use this method to order their products from our site. As soon as your funds clear into our account (usually overnight) your order will be shipped that day.

Payment can also be made by using pre paid Visa or Mastercard " debit cards " or "prezzie" cards which can be purchased at the post office and other retail outlets.

 

Zero shipping costs

At Boom Boy we offer Free Courier Delivery with EVERY order throughout New Zealand, including South Island and Rural Delivery addresses.

Please note: Rural deliveries can only be tracked as far as to the rural driver. A signature may not be able to be obtained after this so this would be at the customer’s own risk.

 

Gift Vouchers

At Boom Boy we do sell gift vouchers. Send your friend or loved one a Boom Boy Supplements gift voucher today and let them choose the supplements they really want.

 

NO extra costs or hidden charges!

At Boom Boy the amount on the checkout page is the total amount you pay.

 

Estimated Delivery times

If you are located in the North Island your parcel should reach you within 1-2 Business days, and if you are a South Island customer your parcel should reach you within 1-3 Business days.

Orders sent to Rural Delivery addresses may take an extra day because there are two couriers involved (the normal courier and the Rural Delivery service courier).

Please note that these time frames are estimates only, and are based on the information supplied to us by our courier service providers.

 

Boom Boy Supplements Bank Details

ASB Bank
Boom Boy Supplements
12-3085-0449926-00

Please provide your order number or surname as a reference so we can identify your payment.


Privacy Policy

Credit Card Security

If I order by Credit Card will my details be secure?

Credit Card payments are processed through DPS (payment express), which offers a secure payment system.

PayPal orders are processed securely from your PayPal account into our PayPal Account, at no point in this process are your card details visible.

Customer credit card details are never stored in our system either in electronic or hard copy format.

 

Contact Details

We do keep your contact details and email address. However we guarantee these details will NEVER be publicly disclosed, and will only ever be used by us to inform you of current specials, or promotions and business updates relating to Boom Boy Supplements.

 

Price Guarantee

If you have seen a better price on another NZ supplement site, Boom Boy Supplements will try to beat it!*

*If you happen to find one of our products advertised on another site for a better price, then simply contact us via email and we will do our best to beat it. Excludes, Sales, Close to Expiry, Daily Deal sites and Clearance items.

 

How do you know if a product is in stock…

If one of our products is out of stock it should clearly show up as " out of stock " on the site and/or The site will also show the message “Either product is out of stock or choose a smaller quantity” When a flavour is out of you will not have the option of that particular flavour.

 

NO backorders on products that are not in stock

We do not allow customers to backorder products because sometimes it is hard to guarantee exactly when our new stock will arrive to fill backorders and we don't want our customers to have to wait when they have already paid for their purchase. If a product on our site is not showing as out of stock, then that means we have it on the shelves available for immediate shipping.

 

Where are Boom Boy Supplements located?

Our dispatch warehouse is based in Auckland, New Zealand. Handy to all courier Services. As a result we can operate using the quickest and most competitive options and pass on the savings.

 

Contacting someone at Boom Boy Supplements?

If you need to contact us for any reason, you can do so via email at info@boomboy.co.nz

We do our best to respond to all emails ASAP.

We do not have set office hours and will do our best to reply to emails 7days a week and after hours

Slow parcel delivery… Contact us if you think there is a delay with your order, and we will find out why and exactly where it is.

 

Additional Contact info

Boom Boy Supplements

Email contact is preferred for all Queries & Questions please.

Email: info@boomboy.co.nz  

*Please only use phone contact for damaged goods returns or order disputes. We do not do phone orders at this point sorry.

 

Phone Contact for Returns or Order Disputes:

Call or Txt Team Boom Boy

Customer Services: 021 0839 5230

Phone Contact hours: Monday-Friday 10am-5pm

 

Expired products

Under no circumstances will Boom Boy Supplements Sell or send expired or close to expiry stock, unless it is on our clearance page and we have stated that it is expired or soon to expire stock. Otherwise all stock sent out has good shelf life remaining.

 

Unsure about what product is best for you?

Contact one of the experienced team at Boom Boy Supplements and we will be able to help you make your decision based on your specific goals.

 

Product Returns

Please contact us if you wish to return an item. We can then arrange to exchange the product or refund you for the item depending on the reason for return. If your products have been damaged through transit, then please contact us immediately with-in 7days and we can contact the courier, or your local courier branch.

 

Are these products safe for me to use?

If you are unsure about taking any of the products we stock then either contact your GP, or one of The Team at Boom Boy Supplements.

It is very important that you follow the daily recommendations and serving allowances and thoroughly read the dosage instructions on products before using them. ALWAYS seek advice from your GP if you are currently on any medication or have a pre-existing medical condition or complaint before taking any of these products. If in any doubt at all ALWAYS seek the advice of your GP first.

Sporting Cautions; Some products on our site may contain ingredients banned by certain sports or professional organisations. If you are subject to testing for performance enhancing compounds or any type of drug testing do not use this product under any circumstances. User assumes all risks, liabilities, and consequences related to performance enhancing testing and use of any product on our site or any samples which we include with orders.

Free Delivery

FREE Delivery New Zealand Wide

Brands

Boom Boy Supplements is Proudly 100% New Zealand Owned and Operated. New Zealand Owned